Scam texts about tolls, packages and recalls

Do not click links in unexpected texts. Check with the company or agency using a phone number or website you already know is real.

If this is happening to you right now

A text says you owe unpaid tolls, or a delivery needs a fee or address update, and includes a link. The FTC says the link goes to a fake page asking for your bank or card information, and sometimes your driver's license number or Social Security number.
AARP's Helpline reports a spike in "recall scams": a text or email says something you bought was recalled and asks you to sign in through a link. They often impersonate trusted companies.
Even a text that seems to come from a known company may not be real.

Unexpected text with a link and an urgent amount or deadline.
A "re-delivery fee" or "overdue toll".
A request for personal or financial information by text. Legitimate companies will not ask for account information by text (FTC).

Do not reply and do not click links.
Look up the toll agency, delivery company or retailer yourself and use their official site or phone number.
Real recalls usually need no action except to stop using the product (AARP). You can check real recalls at the U.S. Consumer Product Safety Commission.
Report the text: forward it to 7726 (SPAM), use your phone's report-junk option, or report at ReportFraud.ftc.gov. Then delete it.
For fake USPS emails, the FCC page says USPIS wants them forwarded to spam@uspis.gov.

What is 7726?

The FTC says you can copy a scam text and forward it to 7726 (SPAM) to help your wireless provider spot and block similar messages.

Last verified: October 17, 2026. We link to the original public pages. Hotline hours and agency advice can change; check the linked page.